Privacy Policy

Last updated: 8 January 2026
Applies to: thespinnersarms.co.uk

1) Who we are

Data Controller: The Spinners Arms
Address: 23 Church Street, Adlington, Chorley, PR7 4EX
Phone: 01257 542336
Email: privacy@thespinnersarms.co.uk

We operate thespinnersarms.co.uk and provide hospitality services (food & drink, table and event bookings, venue hire, and promotions). We are responsible for the personal data we collect and use.

2) How to contact us

For questions about this policy or to exercise your data rights, contact us at:
Email: privacy@thespinnersarms.co.uk
Postal: Data Protection, The Spinners Arms, 23 Church Street, Adlington, Chorley, PR7 4EX

You also have the right to complain to the Information Commissioner’s Office (ICO): ico.org.uk or 0303 123 1113.

3) What data we collect

We collect and process:

Identity & Contact Data: name, email, phone number when you make a booking or enquiry.
Booking Data: date/time, party size, dietary needs, accessibility requirements, and correspondence.
Marketing Preferences: newsletter opt‑in/opt‑out.
Device & Usage Data: IP address, browser type/version, pages visited, time on page, referral source, and cookies.
CCTV (on premises): footage covering entrances, bar areas, and exterior for safety and crime prevention.

We do not collect payment details online as we do not process payments through the website.

4) How we use your data & lawful bases

To provide services (bookings, enquiries, venue hire) – Performance of a contract.
To manage our business (record‑keeping, service improvement, website performance) – Legitimate interests.
To send marketing (news, events, offers) – Consent (you can opt out anytime).
Safety & Compliance (CCTV, age‑restricted sales, fraud prevention, legal obligations) – Legal obligation and Legitimate interests.

5) Cookies & analytics

We use cookies to make the site work and to understand how it’s used:

Essential cookies: required for core functionality (e.g., booking forms).
Analytics cookies: Google Analytics to measure traffic and usage patterns. These are only set with your consent.

You can manage cookie preferences via our Cookie Banner and your browser settings.

6) Sharing your data

We may share data with trusted providers who help us operate the business:

Website hosting & IT support
Analytics provider: Google Analytics
Professional advisers: accountants, legal advisers
Law enforcement/regulators: if required by law or to protect our staff, guests, and property

We do not sell your personal data.

7) International transfers

Google Analytics may transfer data outside the UK. We use appropriate safeguards such as UK Addendum to EU SCCs.

8) Retention – how long we keep data

Bookings & enquiries: up to 24 months after your visit/event.
Marketing lists: until you unsubscribe or after 24 months of inactivity.
CCTV: typically 14–30 days unless needed for an incident.

9) Your rights

You have rights under UK data protection law:

Access, rectify, erase, restrict, object, data portability, withdraw consent.

To exercise these rights, email privacy@thespinnersarms.co.uk. We aim to respond within one month.

10) Security

We use HTTPS encryption, access controls, and staff awareness to protect your data.

11) Children

Our website is intended for adults. If you believe a child has provided personal data, contact us to remove it.

12) Changes to this policy

We may update this policy from time to time. Significant changes will be noted on this page.

13) How to complain

If you are unhappy with how we use your data, please contact us first at privacy@thespinnersarms.co.uk. You can also complain to the ICO: ico.org.uk or 0303 123 1113.